Christmas operating times [Archived]

You can find details about when Thirteen's offices and customer services will be open over Christmas below:

Christmas Snowman FB

19 Dec 2017

  • Friday 22 December:
    • offices open: 9am – 12noon
    • Customer Service Centre open: 8am to 12noon
  • Monday 25 December: closed
  • Tuesday 26 December: closed
  • Wednesday 27 December: closed
  • Thursday 28 December: closed
  • Friday 29 December: closed
  • Monday 1 January: closed
  • Tuesday 2 January: open as normal.

You can contact us over the holidays for emergency repairs or Homecall and assistive technology only at:

  • Tel: 0300 111 1000

Sheltered, Supported and Extra Care Housing schemes remain open over the festive period.

You can use the self-service website or email to send us routine requests which will be dealt with from 2 January: