Christmas operating times [Archived]

You can find details about when Thirteen's offices and customer services will be open during the Christmas period.

Christmas 2018

24 Dec 2018

  • Monday 24 December:
    • offices open: 9am to 12noon
    • Customer Contact Centre open: 8am to 12noon
  • Tuesday 25 December: closed
  • Wednesday 26 December: closed
  • Thursday 27 December: closed
  • Friday 28 December: closed
  • Monday 31 January: closed
  • Tuesday 1 January: closed
  • Wednesday 2 January: open as normal: offices from 9am and the Customer Contact Centre 8am.

You can contact us over the holidays for emergency repairs or Homecall and assistive technology only at:

  • Tel: 0300 111 1000

Sheltered, supported and extra care housing schemes remain open over the festive period.

You can use the self-service website or email to send us routine requests which will be dealt with from 2 January:

Merry Christmas and a happy New Year from everyone at Thirteen!