Find a home
- Homes for rent
- Buy a home
Homes in development
- Darlington homes in development
- Durham homes in development
- Hartlepool homes in development
- Middlesbrough homes in development
- Newcastle homes in development
- Northumberland homes in development
- North Yorkshire homes in development
- Redcar and Cleveland homes in development
- Stockton homes in development
- Sunderland homes in development
- Developments recently completed
- Self service website
- Paying rent
- Report it
- My neighbourhood co-ordinator
- Planned maintenance
- Estate walkabouts
- Neighbourhood drop in sessions
- About your tenancy
- Patch Newsletters
- Regeneration schemes
- Neighbourhood plans
- Contents insurance
- Fire safety
- Advice and support
- Talk to Us
- Get involved
Services for all
- Supported living
Care and support
- Support for young people
- Support for families
- Support for ex-offenders
- Domestic abuse support
- Support for tenants
- Homelessness support
- Employment support
- Thirteen training
- Letting agent
- Strategy, vision and values
- How we are performing
- Our policies
- Social investment and sustainability
- Board directors
- Leadership team
- One billion pound investment
- Contact us
This means that if you have any specific requirements, we can work with local authorities and NHS partners to offer advice and install adaptations. This includes:
Minor adaptations are small enhancements such as grab rails, lever taps and rails on front doors. In some cases a technical officer may visit your home to assess for any minor adaptations you may need.
Major adaptations can include work such as installing ramps, widening doors or adding a level access shower. An occupational therapist and technical officer will decide on suitable options for larger adaptations.
In some cases, if the property doesn’t meet your long-term needs or it’s not financially practical to adapt it, moving to alternative accommodation may be the most effective solution for you. You may be re-housed as a medical priority through the choice based lettings allocations scheme.
The Homecall emergency monitoring and response service operates 24/7 and is mainly used by older and vulnerable customers.
Residents can alert the Homecall service when they need emergency help. This ranges from medical issues to repairs on their home.
All team members are trained in moving and handling people.
The telecare service uses monitoring equipment to help you live independently in your home for longer.
Out-of-hours repairs service
This service carries out repairs on residents’ properties and responds to a wide range of emergencies such as leaks and heating system breakdowns.