Find a home
- Homes for rent
- Buy a home
- Shops to let
Homes in development
- Darlington homes in development
- Durham homes in development
- Hartlepool homes in development
- Middlesbrough homes in development
- Newcastle homes in development
- Northumberland homes in development
- North Yorkshire homes in development
- Redcar and Cleveland homes in development
- Stockton homes in development
- Sunderland homes in development
- Developments recently completed
- Open house event
- Self service website
- Paying rent
- Report it
- My neighbourhood co-ordinator
- Planned maintenance
- Estate walkabouts
- About your tenancy
- Patch Newsletters
- Regeneration schemes
- Neighbourhood plans
- Contents insurance
- Advice and support
- Talk to Us
- Get involved
Services for all
- Supported living
Care and support
- Support for young people
- Support for families
- Support for ex-offenders
- Domestic abuse support
- Support for tenants
- Homelessness support
- Employment support
- Thirteen training
- Letting agent
- Strategy, vision and values
- How we are performing
- Our policies
- Social investment and sustainability
- Board directors
- Leadership team
- Contact us
You can get information about typical scenarios that landlords might face:
How to let my home
A landlord inherits a home that they want to keep and rent out.
But the landlord doesn’t have time to manage the process of finding a tenant and renting the property out. The landlord searches for a lettings agent, compares prices and finds that Thirteen offers a quality service for low service charges.
Choosing a service
The landlord contacts Thirteen to discuss the options.
Our specialist advisors have a wide range of experience in helping landlords to rent out and manage their property. Landlords can choose from one of three main services:
- Tenant find
- Tenant find and sign-up
- Full housing management service.
Find out more about each of these options.
The landlord asks Thirteen to provide the full housing management service.
After recording all the details about the property and talking through the process with the landlord, our lettings expert visits the property to review it and take some photographs. They also gather information about the checks needed on the home, such as the gas safety and electrical checks, and energy performance certificate.
Finding a tenant
All the property details are put onto the Thirteen website where potential tenants can search for their new home.
We advertise the home on social media, Rightmove and Gumtree and we also go out and about in the local neighbourhood to promote your property and use our extensive contact lists to try to find a suitable tenant for the home.
Checking the tenant
We know that it’s vitally important to find the right tenant for your property.
Once we find a tenant for your home, we obtain references and carry out credit checks and affordability assessments; accompany them on viewings of your property; prepare tenancy agreements and inventories; collect deposits and rent payments; hand over the keys to their new home.
Managing the property and tenant
Once the tenant is living in your property, we visit to inspect it every six months.
We deal with any rent arrears, arrange for emergency repairs and contact you to approve all other repairs. Our expert staff will be the first point of contact for your tenant, leaving you to focus on the other areas of your business and life!