Supported living

We own and manage a number of extra care and sheltered housing schemes across North East England. They all offer specialist support to help older and more vulnerable people to live independently for longer.

Supported living offers the chance to live independently for longer with a helping hand if it’s needed.

Whatever your circumstances, there's a range of affordable housing options including extra care schemes, sheltered housing and housing to cater for complex needs. Accommodation and support is flexible and specially tailored to suit your requirements, whether it’s simply for a sense of security or assistance with daily tasks.

Schemes also benefit from full privacy while offering the chance to keep an active social life and remain in the heart of the community.

The partner landlords in the Thirteen Group manage a number of supported living schemes across the North East. Properties are available to rent, buy outright or purchase through shared ownership.

Pennyman House

Alan's story

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Before moving into Pennyman House, Alan was severely depressed and thought about suicide on a daily basis.

His only visitors were family members who came over to do his shopping for him, meaning he often felt isolated from his community.

Alan turned to smoking and alcohol to cope with his loneliness, leaving his health and social life to quickly deteriorate.

He moved into a short stay residential home, which didn’t provide Alan with the flexible support and independence he desperately needed.

After being referred to Pennyman House, an extra care scheme in Middlesbrough, Alan’s life has completely transformed and he now has a modern home to suit his care needs.

His support worker visits him four times a day to assist with medication, daily meals, getting dressed and personal hygiene.

He has also become more involved in social activities at the scheme and now runs the bingo and dominoes on a regular basis, as well as speaking to new residents to welcome them to the scheme.

Alan said: “Since moving into Pennyman House, I’m much more of an extrovert and have a number of new friends. I feel like a totally different person.

“I can safely say that Pennyman House is the best thing that has ever happened to me. Without it, I’d be introverted and completely alone.”

The scheme

Pennyman House is a specialist extra care scheme for over 55s with varying care and support needs. Built in 2007 and situated in the heart of the North Ormesby community, the scheme provides essential 24/7 care, an on-site scheme manager and a community alarm service.

There's also a residents’ lounge, restaurant, laundry and gardens, with a healthy calendar of activities to foster social engagement and prevent isolation and loneliness.

Meadowfield House

Mary's story

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Mary moved in to Meadowfield House on a special day for the scheme – its first day of opening – and she hasn’t looked back since.

Before moving in, Mary lived in a rented flat in Thornaby which wasn’t suitable for her care needs, meaning she suffered several falls and had to be moved into a two bedroom flat so that her family could assist her when she was unwell.

Due to a decline in Mary’s mobility, she was referred to Meadowfield House by social services where she received a tailored support package and a daily helping hand from support workers.

Since moving in to the scheme, Mary’s life has transformed completely and she now feels safe, secure and happy in her home.

Regularly involved in social activity, she enjoys dining and entertainment and often helps out with encouraging other residents to join in with activities.

Mary says she is thoroughly satisfied with her move into Meadowfield House and is looking forward to the future.

The scheme

Meadowfield House is a specialist extra care scheme in Thornaby for over 55s with varying care and support needs. Built in 2012, the scheme provides essential care to residents 24 hours a day and has an on-site scheme manager from Monday to Friday.

The building boasts a large lounge area, bistro, hairdressers, laundry, function room, guest room, and extensive garden area. Activities run throughout the week to encourage residents to socialise and prevent isolation. 

Eston Community Village

Brand new supported living at Eston Community Village




Our brand new extra care accommodation at Eston Community Village is providing vital support to residents to help them live independently for longer with a helping hand if it's needed.

The new supported living scheme, located on Lodge Farm Road in Eston, was developed in partnership with Redcar & Cleveland Borough Council. It features 38 one bedroom apartments across four buildings. The apartments have been specially designed to provide a high-quality environment for people with dementia, mental health issues and learning difficulties.

Read more about the scheme.

Find out more about supported living services on your landlord's website:

  • Housing Hartlepool
  • Tristar Homes
  • Erimus Housing
  • Tees Valley