Universal Credit blog series

Although there are still some significant issues with Universal Credit, which we work closely with the Department of Works and Pensions to help them solve, we’ve found that providing the right support for people claiming UC is essential to making sure things work for them, with some really positive outcomes.

Over the next few weeks we’ll be looking at our Universal Credit support service at Thirteen, and the huge difference it’s made to our customers, what it’s like to do work in the team and some of our joint projects with other organisations in the Tees Valley.