COVID-19 Coronavirus update

Get the latest information about Thirteen's response to the COVID-19 outbreak.

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Recent News

 

1.3.2021

Have your say to be entered into a prize draw!
 

24.2.2021

Safety campaign launched reminds customers to press to test
 

15.2.2021

New club manager appointed for HouseMark estate services

10.2.2021

Memories of Gresham area wanted to inspire regeneration scheme

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Recent blog posts

Celebrating Chinese New Year at Mascot House in Newcastle

Kin Chuen Kwok is the housing for older and vulnerable persons co-ordinator at Mascot House, Thirteen’s Chinese elders sheltered scheme in Newcastle. The scheme, based near China Town in the city centre, supports Chinese older people who speak Cantonese and/or Hakka.
 

Opinion: Improving customer experience...

...Would you treat your granny like that? David Ripley, executive director of customer services at Thirteen, shares his thoughts on what makes a customer experience a truly great one for the customer and for an organisation in the first of a series of pieces.
 

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