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        • Extra care and sheltered outside Teesside
        • Chinese elders housing
      • Complex needs housing
      • Home adaptations and re-housing
    • Care and support
      • Support for young people
        • Shared properties, Middlesbrough
        • Move in Move on, Middlesbrough
      • Support for families
        • Homeless families, Middlesbrough
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        • Young parents, Coney Avenue, Bishop Auckland
      • Support for tenants
    • Homelessness support
      • Homelessness prevention
      • Sunderland homeless Move On
    • Employment support
      • Employability support referral
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      • Domestic abuse service
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    • How we are performing
      • Financial statements
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      • Service standards
      • Tenant Satisfaction Measures
      • Impact of Thirteen's services
    • Our policies
    • Procurement
    • Wayleaves, Easements, Permits to Work and Adaptations
    • Environmental sustainability
    • HiLab housing innovation lab
    • Social investment and sustainability
    • Board directors
      • Thirteen Homes Board
    • Committee Members
    • Leadership team
    • One billion pound investment
  • Jobs
    • Benefits package
    • Working for Thirteen
    • Our area
    • Hear from our staff
  • Contact us
    • Touchpoint stores
      • Stockton store
    • Compliments and complaints
  • Find a home
    • Homes for rent
      • Specialist homes
        • Live-work units
          • Living in Bohouse
            • Apply for Bohouse
          • Working in Bohouse
          • Bohouse costs and bills
        • Bohouse North
          • Apply for Bohouse North
        • NHS housing
        • Student accommodation
      • Swap your home
    • Buy a home
      • Shared ownership
        • Staircasing
        • Selling your Shared Ownership Property
      • Right to Buy
    • Homes in development
      • Darlington homes in development
      • Durham homes in development
      • Hartlepool homes in development
      • Middlesbrough homes in development
      • Kirklees homes in development
      • Northumberland homes in development
      • North Yorkshire homes in development
      • Redcar and Cleveland homes in development
      • Stockton homes in development
      • Sunderland homes in development
      • Tyneside homes in development
      • Developments recently completed
  • Customers
    • Welcome to Thirteen
    • Frequently Asked Questions
    • My Thirteen site
    • Paying rent and charges
      • Help to pay the rent
      • Payment card request
      • Request a rent statement
      • Service charges
    • Report it
      • Home repairs and maintenance
        • Damp, mould, and condensation
          • Report damp and mould
        • Emergency repairs
        • Gas servicing in your home
        • Home repair responsibilities
        • Maintaining your home
          • Preventing pests in your home
        • Repair response times
        • Self-help videos
        • Customer appointments
      • Anti-social behaviour
        • Report ASB
        • Anti-social behaviour process
        • Anti-social behaviour actions
      • Flytipping
    • Find out
      • My neighbourhood co-ordinator
        • Neighbourhood drop in sessions
      • Planned maintenance
        • Upcoming maintenance
        • The investment process
          • Electrical rewire
        • Personalising your home
        • Maintaining our grounds
          • Tree maintenance
      • About your tenancy
        • Moving into your new home
        • Thinking of moving
      • Building safety
        • Fire safety
          • Fire door safety inspections
          • High rise sprinkler systems
          • Home safety advice
            • E-bikes and e-scooters fire safety guidance
      • Contents insurance
      • CityFibre broadband
      • In your area
        • Regeneration schemes
          • North Ormesby regeneration project
          • Pallister Park estate project
    • Advice and support
      • Get prepared for winter
      • Cost of living support
        • Support available to you from Thirteen
        • Support available to you from others
      • Managing your money and benefits
        • Benefits calculator
        • Hardship grants search
        • Loan sharks
      • Energy advice
    • Get involved
      • Consumer Standards
      • Customer consultations
      • Involvement activity reports
      • Community Fund
      • Consultation events
      • Customer engagement framework
      • Hear from involved customers
    • Leaseholders and shared ownership
      • Leaseholder and shared owner information
      • Leasehold property alterations
  • Services for all
    • Housing for vulnerable and older people
      • Extra care
      • Sheltered accomodation
      • Extra care and sheltered schemes
        • Extra care and sheltered in Hartlepool
        • Extra care and sheltered in Middlesbrough
        • Extra care and sheltered in Stockton
        • Extra care and sheltered outside Teesside
        • Chinese elders housing
      • Complex needs housing
      • Home adaptations and re-housing
    • Care and support
      • Support for young people
        • Shared properties, Middlesbrough
        • Move in Move on, Middlesbrough
      • Support for families
        • Homeless families, Middlesbrough
        • Resettlement Service, Redcar
        • Young people support, Anna Court, Hartlepool
        • Young parents, School View in Durham
        • Young parents, Coney Avenue, Bishop Auckland
      • Support for tenants
    • Homelessness support
      • Homelessness prevention
      • Sunderland homeless Move On
    • Employment support
      • Employability support referral
      • Employability support for businesses
    • Domestic abuse support
      • Domestic abuse service
      • Stone Meadow House, Durham
    • Mental health support
    • Support for ex-offenders
      • Resettle North East
      • Future Steps
  • News
  • About us
    • Strategy, vision and values
    • Governance
      • Gender pay gap report
    • Investor relations
      • Investor reports and financial statements
      • Investor contacts
    • How we are performing
      • Financial statements
      • Annual report for customers
      • Value for money
      • Service standards
      • Tenant Satisfaction Measures
      • Impact of Thirteen's services
    • Our policies
    • Procurement
    • Wayleaves, Easements, Permits to Work and Adaptations
    • Environmental sustainability
    • HiLab housing innovation lab
    • Social investment and sustainability
    • Board directors
      • Thirteen Homes Board
    • Committee Members
    • Leadership team
    • One billion pound investment
  • Jobs
    • Benefits package
    • Working for Thirteen
    • Our area
    • Hear from our staff
  • Contact us
    • Touchpoint stores
      • Stockton store
    • Compliments and complaints
  • Homes for rent
  • Homes for sale
  • My Thirteen
  • Sign up for news

Recent News

 

30.11.2023

Customer Committee Member (paid volunteer)

 

29.11.2023

Creating a cleaner, greener neighbourhood on a Stockton estate

 

24.11.2023

Safeguarding awards success

 

22.11.2023

Helping to keep Grove Hill safe with Community Speedwatch

View all news items

Recent blog posts

Building Homes of Tomorrow, brick by LEGO brick!

Hear from our Innovation Manager, Michelle Dawson, on how LEGO can be used to tell stories and prototype new ideas.

 

Hear from involved customer, Val Scollen

Val Scollen, chair of Thirteen’s customer involvement framework, explains what it’s like to be an involved customer and the opportunities to influence services…

 

View all posts

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Thirteen Housing Group
Registered Office:
2 Hudson Quay
Windward Way
Middlesbrough
TS2 1QG

Registered society under the Co-operative and Community Benefit Societies Act 2014
Register no. 7522

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