Tenant Involvement and Empowerment Standard Meeting

Customers rigorously review the requirements of the Consumer Standards and undertake relevant reality checks and mystery shopping to provide assurance to customers and Thirteen Board that Thirteen are compliant with the standards. The Consumer Standard being checked currently is the Tenant Involvement and Empowerment Standard.

This consultation event has ended

15.3.2021

  • Consumer Standards Assurance

Event details

The meeting is being held virtually via Microsoft Teams at 1.00pm.

For more details please contact the customer involvement team - customer.engagement@thirteengroup.co.uk