Update on our customer store in Hartlepool [Archived]

Thank you for your patience while we complete essential maintenance work at our Hartlepool store in Middleton Grange Shopping Centre.

250113Thirteen Harlepool 025 1

20 Jan 2026

Unfortunately, our investigations have identified more work than anticipated, so we’re unable to provide a reopening date at this time.

We understand the importance of face-to-face support, so we’re pleased to share that our pop-up store will remain open for the duration of the works.

You can find us upstairs in the shopping centre, opposite Iceland. We’re here Monday to Friday, 9.30am until 2.30pm.

You can also contact us in the usual ways:

  • Phone 0300 111 1000
  • Email customerservices@thirteengroup.co.uk 
  • Message us on social media
  • Come and see us in Stockton or Middlesbrough stores.

Thank you again for your understanding, we’ll keep you updated on progress.