New initiative welcomes Thirteen customers into their home

A new initiative has been launched by Thirteen’s property services team to welcome customers into their new home.

Home Move Outside

29 Nov 2018

Customers who rent a property from Thirteen in the future will receive the welcome gift when they move into their home.

The box includes all of the essentials to help customers get up and running and take care of their home as well as a few extra treats.

Void liaison advisor Louise Berridge said: “Moving to a new home is a very busy time for anyone, with lots to organise, so we know how important it is to have those essentials to hand.

“The Home Move Box has been personalised to suit our own customers, with everything from cleaning products, a set of screwdrivers and a paintbrush to help with any odd jobs as well as some teabags and biscuits.”

New Thirteen customer Jane Moore is one of the first to receive the welcome box after moving into her home nearly two months ago in Berwick Hills, Middlesbrough. She said: “We’ve all settled in really well. The house is beautiful and it’s just what my family and I needed.

“It was a lovely surprise to receive the welcome gift, it’s full of so many things that I’ll be using and will be really useful to have in the house. It’s a great idea!”