Thirteen customers share their views to influence government policy

A group of Thirteen’s involved customers have been helping to influence the ongoing review of the Decent Homes Standard.

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31 May 2022

The Decent Homes Standard sets the minimum standard of housing, which every social housing provider must meet, and with the second phase of the review underway, focusing on the development of a new standard, Thirteen’s policy and research team worked with the Northern Housing Consortium (NHC), to bring a group of customers and colleagues together to share their views on a number of areas including decarbonisation, building safety and home security.

As the NHC sit on the Department for Levelling Up, Housing and Communities Decent Homes (DLUHC) Review Sounding Board, they kindly agreed to talk about the review process so far and the areas for consideration before a formal consultation is expected to begin on the proposed standard this summer. 

Thirteen’s policy and research lead Sarah Parrott said: “It’s important that our customers have their voice heard, so we welcomed the opportunity to work with the Northern Housing Consortium and gather feedback from our customers.

“We’d like to thank all of our customers who took the time to share their views, which could influence and shape the future of our customers’ homes.”

The team working on the Decent Homes review at the NHC said: “The comments that we make to the Department for Levelling Up and Housing are informed by engagement with our members and their customers so we’re very grateful to those who have taken the time to set out their views. This really helps to shape our work.”