Thirteen supports national 'Shark Free Surfing' campaign

As statistics show one in five loan shark victims met their lender on social media in the first half of 2020, housing provider Thirteen is proud to support the England Illegal Money Lending Team’s (IMLT’s) new campaign, #SharkFreeSurfing. The week-long campaign, which starts today (Monday 30 November), aims to tackle illegal money lending on the internet and warns of the dangers of online loan sharks.

Don T Fall Prey To Loan Sharks Online Landscape

30 Nov 2020

The campaign comes amid concerns more people are falling prey to unscrupulous lenders online. Loan sharks are increasingly using social media platforms, such as Facebook, Instagram and Snapchat, to advertise their illegal loans and target potential victims.

These criminals lure people in with seemingly attractive loan offers but will quickly resort to intimidation, threats and violence to enforce repayment and trap borrowers in a spiral of debt.

The #SharkFreeSurfing campaign is running across Thirteen and the Stop Loan Sharks social media platforms from 30 November to 6 December. It's hoped that the campaign will help encourage not just victims but the wider community to report online illegal money lending activity.

The IMLT will also release short audio stories on the Stop Loan Sharks podcast platform to help people spot the many different tactics used by loan sharks and promote the support available to those affected.

Kay Glew, head of operations at Thirteen said: “We know people in our communities are struggling financially due to the pandemic and the added expense of Christmas may make them more at risk of being targeted by illegal money lenders.

“We’re joining the England Illegal Money Lending Team in urging people to remain vigilant online and report any suspicious loan adverts on social media to them. If you’re a Thirteen customer and have any worries at all about your finances, please call us to arrange for a chat to with someone from our friendly money advice team. The last thing we want is for you to fall victim to a loan shark.”

How to protect yourself from loan sharks online

Know who you're dealing with. If you've only ever met someone online or are unsure of the legitimacy of a lender, take some time to do a bit more research. Check the lender is authorised by the Financial Conduct Authority (FCA). If not, don’t borrow from them - report to the Stop Loan Sharks team.

Beware of loan adverts with no credit checks. Loan sharks have been known to advertise in community groups and on local selling pages. They may seem friendly and accommodating, but their behaviour can quickly change, and you might be harassed or threatened if you get behind with your repayments. Lenders must carry out credit checks to make sure borrowers can afford to pay back their loans. You should never hand over your bank details to strangers, even if they lure you with attractive offers. Remember, if it looks too good to be true, it probably is.

Beware of any requests for your details or money. Loan sharks may ask for copies of your passport or pictures of your house, the street and your house number. Never send money or give card details, online account details or copies of personal documents to anyone you don’t know or trust.

Report it. If you suspect someone may be a loan shark or they are acting inappropriately, you can report them anonymously to or by calling the Stop Loan Sharks Helpline on 0300 555 2222.

Alternatively, you can email the team or access support via live chat on the website Monday to Friday between 9am-5pm.

The Stop Loan Sharks App is free to download on both iOS and Android devices from the Apple App Store and Google Play Store.