Anti-social behaviour process

If you report anti-social behaviour to us we will guide you through the process we use to deal with the problem.

As part of your tenancy agreement, you have a responsibility for your own behaviour, as well as the behaviour of every person coming into your home. This also applies to behaviour in your local neighbourhood.

Prevention and early action can stop problems from getting worse, but when anti-social behaviour is reported to us, we follow this process:

  • we’ll contact you within one working day to discuss the issue and talk about what actions that can be taken, including which other organisations we may need to involve
  • in some cases you’ll need to record details of each incident
  • we’ll support you or refer you to specialist organisations if necessary, for example if you suffer domestic violence
  • we’ll keep you updated on our actions.

You can find out about actions that can take place when anti-social behaviour is reported to us.

Support for victims and witnesses

It can be hard to come forward with information about anti-social behaviour, so we provide help and support for victims and witnesses or refer you to other specialist organisations who can support you.