Benefits package

As an employee, Thirteen offers you a wide variety of benefits and exciting opportunities.

Benefits include a competitive salary and pension scheme, flexible working hours where appropriate, and 28 days annual leave for full-time colleagues (increasing to 31 days with service) plus bank holidays.

Worker sitting at a desk

How we work

We believe that work is what you do and not where you go, which has helped us to develop Thirteen’s ways of working. Our colleagues helped to shape our approach to the way we work, which includes four different ways of working: hub, home, roaming and operative.

  • Home-based colleagues work from home for the majority of the working week because they can fully deliver services that way. You’d still be able to travel and meet colleagues face-to-face and you might book a desk in one of our hubs to work.
  • Hub colleagues are based at a Thirteen site because you'd be dealing with customers in-person or because they need to access key equipment.
  • Roaming colleagues could start and finish the day in different places depending on what you needed to do. You could be working across multiple locations, from home or a hub depending on the work.
  • Operatives work in much the same way as a roaming colleague, but are likely to move from site-to-site or property-to property more often, depending on the work needed to be done

When you are in an office, our modern, open-plan working environments provide space to collaborate with colleagues and are centrally located in the heart of the areas we operate in, meaning you'll have easy access to local travel routes and public transport.

Working for Thirteen also means you’ll have access to a comprehensive benefits package which includes:

Simply Health Cash Plan Claim money back on many common health expenses including dental, optical and prescription charges, and some complementary therapies.
Employee assistance programme Free and completely confidential support service, which offers telephone counselling, face to face counselling, practical support and health advice, available to all of our employees whenever you need it.
Cycle to Work scheme Make your commute healthier and more cost effective with a new bike as part of our salary sacrifice scheme.
Arriva Employer Travel Club Receive exclusive discounts on bus travel for major bus routes around Teesside.
Northern Rail Save money on train travel by purchasing an annual season ticket with 12 weeks free travel included.
Credit Unions Save money straight from your salary with our payroll saving scheme, which gives you easy access to affordable borrowing and allows you to save as much or as little as you like.

We also have our own carparks at most of our sites which offer free parking for staff.

Find out more about employee benefits.pdf