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Hear from involved customers
Customers are at the heart of our decision making at Thirteen and our involved customers get involved in a range of projects and activities throughout the year.
Video
Customer involvement update for board
Video
Customer open day
Our latest customer open day was held in October 2021 and gave customers the opportunity to:
- Hear from our chief executive for an update about Thirteen
- Find out about the fantastic work involved customers have been doing
- Meet our environmental team for a chat about climate change, as well as share thoughts in a workshop about delivering greener, more efficient homes
- Meet our community resilience team for a chat about their role and the work they've been doing so far to help customers in our neighbourhoods, as well as share thoughts in a workshop about community resilience.
Watch the videos of each of the sessions below.
Customer involvement update
Environmental team presentation
Community resilience presentation
Keep an eye on our website for details of our next customer open day.
Newsletter
Customer engagement newsletter
Contact us
To find out more about getting involved with Thirteen, email customer.engagement@thirteengroup.co.uk or call 0300 111 1000.