Homelessness prevention

The Key Step team offers a homelessness prevention service for people aged 18 to 34 across the Tees Valley who are at risk of homelessness.

The team provides housing advice and temporary supported accommodation for people who are homeless or face the threat of homelessness.

Key Step identifies people at risk of homelessness and works to improve their lives by offering support and advice: this can include help with finding a home or a job, or building resilience and independence.

Key Step customer experiences

The team offers people tailored support to meet their needs and help clients to take greater control of their lives. The project can help with:

  • matching clients to the most appropriate support
  • identifying shared housing in Middlesbrough, Stockton and Hartlepool
  • providing advice on benefits, debt and budgeting
  • supporting clients to build their resilience and overcome barriers to finding work and financial stability
  • building confidence and helping clients to live independently
  • helping clients to maintain their accommodation and be part of a community.


To find out more details about Key Step, please contact: