Mobile Touchpoint

We're hitting the road to help our customers

Mobile touchpoint van outside Thirteen's head office

We’ve launched a brand new initiative based on customer feedback, which will give our customers and the local community easier access to speak to colleagues face to face. 

The ‘mobile touchpoint’ will visit the communities we serve throughout the year, providing people with an opportunity to report repairs, provide feedback, discuss their tenancies, find a new home to rent or buy or receive employment support.  

We will be popping up throughout the year in communities which aren’t within close proximity to a Thirteen store or a local community hub. 

Where are we visiting?


November

Pride in Place with Hartlepool Borough Council

Monday 3 November

 9.30am-2.30pm Hartlepool Masefield Road 

Customer involvement open day

 Tuesday 4 November 2-3.30pm

York, Regents Street

Customer involvement open day

 Thursday 6 November

9.30am-11am

11.30am-12.30pm

1pm-2.15pm

2.30pm-4pm

Brimham Court, Redcar

Wand Hill, Boosbeck

Pease Court, Lingdale

South View, Loftus

Primrose Hill and Wrensfield Road community impact day

 Tuesday 11 November 11am-2pm Primrose Hill and Wrensfield Road - TBC

Morrisons monthly community drop in 

 Friday 28 November 9am-1pm The Berwick Hills Centre, Ormesby Road, Middlesbrough, TS3 7RP

Will you visit my area? 

If you'd like the touchpoint van to visit your area or a local event, please contact us: