We’re bringing our services closer to you
We’ve listened to your feedback and we’re taking our services on the road to make it easier for you to speak to us face to face.
Our mobile touchpoint van is visiting communities across the region, giving you a simple way to:
- report a repair
- give feedback
- talk about your tenancy
- find a new home to rent or buy
- get employment support
We’ll be popping up throughout the year in areas that aren’t close to a Thirteen store or community hub, so you can get the help you need without travelling far.
Where are we visiting?
October
In progress
| Event | Date | Time | Location |
|---|---|---|---|
|
Action Day To raise awareness and offer support to our customers |
Thursday 1st October | 10:00 - 12:00pm | Laburnum Avenue, Thornaby, TS17 8ND |
|
Meet the Tutor Opportunity for numerous agencies including Thirteen to showcase the services they offer to students/parents and school staff |
Thursday 1st October | 15:30 - 18:30pm | Macmillan Academy Stockton Rd, Middlesbrough, TS5 4AG |
|
Drop in Engage with Customers and have a presence in the community |
Friday 2nd October | 10:00 - 14:00pm | Asda, Portrack Lane. Stockton-on-Tees, TS18 2PB |
|
"See it, report it" Campaign Campaign to raise awareness around building safety, including reporting of crimes and issues associated with the high rise |
Monday 5th October | 10:00 - 14:00pm | Welton House, Netherfields, Middlesbrough, TS3 0TG |
|
Environmental, waste and recycling project D's estate Hemlington MBC have agreed to deliver a 4 week intensive project to speak to residents, identify their issues with recycling, support and educate regarding their needs. |
Thursday 8th October | 10:00 - 12:00pm | Dodford Road, Hemlington, TS8 9JG |
|
Action Day - Norton Grange |
Thursday 8th October | 12:00 - 15:00pm | Beside 13 Clive Crescent, TS20 2NQ and the bottom of Wolf Road, TS20 2NH |
|
Kedward meet and greet Opportunity for residents to ask questions and discuss concerns relating to general issues including ASB |
Thursday 8th October | 16:00 - 18:00pm | Hadfield Court, Kedward Estate, Middlesbrough. TS3 9AH |
|
Hardwick Dene Nature reserve and pond clean up To support Cleveland fire brigade and SBC in clean up at Hardwick Dene nature reserve , Thirteen customer drop in on hand |
Wednesday 14th October | 11:00 - 14:00pm | Meet at the car park - Cowpen Crescent, Hardwick TS19 8QB |
|
MBC/Working together on recycle project |
Thursday 15th October | 13:00 - 15:00pm | Firsby Court Hemlington, Middlesbrough. TS8 9LA |
|
Morrisons Community drop in A drop in for customers to speak with Thirteen face-to-face |
Friday 30th October | 9:00 - 13:00pm | The Berwick Hills Centre, Ormesby Rd, Middlesbrough, TS3 7RP |
| Diwali | Saturday 31st October | 13:00 - 19:00pm | Middlesbrough, Centre Square |
Check out the mobile touchpoint
Will you visit my area?
If you'd like the mobile touchpoint to visit your area or a local event, please contact us.