- Find a home
-
Customers
- Welcome to Thirteen
- Frequently Asked Questions
- My Thirteen site
- Paying rent and charges
- Report it
- Find out
- Building safety
- Advice and support
- Regeneration and communities
- Leaseholders and shared ownership
-
Services
- Housing for vulnerable and older people
- Care and support
- Homelessness support
- Employment support
- Domestic abuse support
- Mental health support
- Support for ex-offenders
- Get involved
- News
- About us
- Jobs
- Contact us
Mobile Touchpoint
We're hitting the road to help our customers
We’ve launched a brand new initiative based on customer feedback, which will give our customers and the local community easier access to speak to colleagues face to face.
The ‘mobile touchpoint’ will visit the communities we serve throughout the year, providing people with an opportunity to report repairs, provide feedback, discuss their tenancies, find a new home to rent or buy or receive employment support.
We will be popping up throughout the year in communities which aren’t within close proximity to a Thirteen store or a local community hub.
Where are we visiting?
May
Event | Date | Time | Location |
---|---|---|---|
Morrisons monthly community drop in Pop by and speak to us face to face |
Friday 30 May | 9am-1pm | Berwick Hills Centre, Middlesbrough, TS3 7RP |
June
Event | Date | Time | Location |
---|---|---|---|
Ali Brownlee 5k run | Sunday 1 June | 7.30am - 11.30am | Central Square, Middlesbrough |
Pool Together launch |
Wednesday 11 June | 11am - 4pm | Hartlepool College of Further Education car park, Stockton Street, Hartlepool, TS24 7NT |
Wrensfield clean up action day Helping customers improve their area |
Wednesday 18 June | 12pm - 3pm | Nisa Local car park, Wrensfield Road, Stockton-on-Tees TS19 0RAT |
Teesside Park Morrisons Community Drop in Pop by and speak to us face to face |
Friday 20 June | 10am-2pm | Teesside Park, Morrisons, Newmarket Avenue, Thornaby, Stockton-on-Tees, TS17 7BP |
Morrisons monthly community drop in Pop by and speak to us face to face |
Friday 27 June | 9am-1pm | Berwick Hills Centre, Middlesbrough, TS3 7RP |
Will you visit my area?
If you'd like the touchpoint van to visit your area or a local event, please contact us:
- email: customerservices@thirteengroup.co.uk
- call us on 0300 111 1000 from 8am to 7pm, Monday to Friday or 9am to 3pm, Saturday