Payment card request

If you have lost your rent payment card, please complete your details in the form below and we’ll send you a new card.

You can also use our self service website to carry out this task.

Data Protection

Thirteen promises to keep your data safe and secure and in line with the General Data Protection Regulation 2018. We will only use your information to provide the service you have requested and we will not sell your data. You can manage and review your privacy choices at any time by contacting You can view Thirteen’s full Privacy Notice.