-
Find a home
- Homes for rent
- Buy a home
-
Homes in development
- Darlington homes in development
- Durham homes in development
- Hartlepool homes in development
- Middlesbrough homes in development
- Kirklees homes in development
- Northumberland homes in development
- North Yorkshire homes in development
- Redcar and Cleveland homes in development
- Stockton homes in development
- Sunderland homes in development
- Tyneside homes in development
- Developments recently completed
-
Customers
- Welcome to Thirteen
- Frequently Asked Questions
- My Thirteen site
- Paying rent and charges
- Report it
- Find out
- Advice and support
- Get involved
- Leaseholders and shared ownership
-
Services for all
- Housing for vulnerable and older people
- Care and support
- Homelessness support
- Employment support
- Domestic abuse support
- Mental health support
- Support for ex-offenders
- News
-
About us
- Strategy, vision and values
- Governance
- Investor relations
- How we are performing
- Our policies
- Procurement
- Wayleaves, Easements, Permits to Work and Adaptations
- Environmental sustainability
- HiLab housing innovation lab
- Social investment and sustainability
- Board directors
- Committee Members
- Leadership team
- One billion pound investment
- Jobs
- Contact us
Strategy, vision and values
At the heart of Thirteen is the knowledge that when we're willing to look at life differently we can create genuine opportunities.
We believe that every relationship matters, choices can make a difference and we can change things for the better.
Our vision
We provide safe, quality homes and services to the best environmental standards.
Our values
Considerate in our behaviour |
Smart in the way we do things |
Progressive we move things on |
Strategic plan
We hope our strategy gives you an overview of our priorities over the next five years as we remain focused on providing as many good quality homes as we can, delivering an excellent customer service and shaping strong, sustainable places for our communities.
We'd like to thank the customers, colleagues and partners who helped us to develop this strategy.