Strategy, vision and values

At the heart of Thirteen is the knowledge that when we're willing to look at life differently we can create genuine opportunities.

We believe that every relationship matters, choices can make a difference and we can change things for the better.

Our vision

We provide safe, quality homes and services to the best environmental standards.

Our values


in our behaviour


in the way we do things


we move things on

Strategic plan


We hope our strategy gives you an overview of our priorities over the next five years as we remain focused on providing as many good quality homes as we can, delivering an excellent customer service and shaping strong, sustainable places for our communities.

We'd like to thank the customers, colleagues and partners who helped us to develop this strategy.

Read our refreshed strategic plan for 2022-27.