Mobile Touchpoint

We're hitting the road to help our customers

Mobile touchpoint van outside Thirteen's head office

We’ve launched a brand new initiative based on customer feedback, which will give our customers and the local community easier access to speak to colleagues face to face. 

The ‘mobile touchpoint’ will visit the communities we serve throughout the year, providing people with an opportunity to report repairs, provide feedback, discuss their tenancies, find a new home to rent or buy or receive employment support.  

We will be popping up throughout the year in communities which aren’t within close proximity to a Thirteen store or a local community hub. 

Where are we visiting?

June

Event Date Time Location
Ali Brownlee 5k run Sunday 1 June 7.30am - 11.30am Central Square, Middlesbrough

Pool Together launch

A new service to support residents to remain in their own home

 Wednesday 11 June 11am - 4pm Hartlepool College of Further Education car park, Stockton Street, Hartlepool, TS24 7NT
Wrensfield clean up action day

Helping customers improve their area		 Wednesday 18 June 12pm - 3pm Nisa Local  car park, Wrensfield Road, Stockton-on-Tees TS19 0RAT

Teesside Park Morrisons Community Drop in 

Pop by and speak to us face to face 

 Friday 20 June 10am-2pm Teesside Park, Morrisons, Newmarket Avenue, Thornaby, Stockton-on-Tees, TS17 7BP

Morrisons monthly community drop in 

Pop by and speak to us face to face 

 Friday 27 June 9am-1pm  Berwick Hills Centre, Middlesbrough, TS3 7RP

Kedward Sign up event

 Monday 30 June 9am-5pm  Kedward, Middlesbrough, TS3 9AL

July

Event Date Time Location

Building safety roadshow and high rise survey

Come and talk to us about repairs, ASB and your community building. 

 Wednesday 2 July

10am - 1pm

1pm-4pm

Nolan House car park

Hume House car park

Big Clean event 
Community skip on site and an opportunity for the community to come together and tidy their area.

 Thursday 3 July 10am-2pm Halidon Way, Billingham, TS23 3NS 
Hartlepool Pride Saturday 5 July 9am-5pm Church Square, Hartlepool, TS24 7EQ

Big Clean event 
Community skip on site and an opportunity for the community to come together and tidy their area.

 Tuesday 8 July 10am-2pm Milbank Road, Hartlepool, TS24 8NE.

Building safety roadshow and high rise survey

Come and talk to us about repairs, ASB and your community building. 

 Wednesday 9 July 10am-4pm Kennedy Gardens 1, 2 and 3 car parks

Tees Valley Unity Festival
Join us for a day of fun, games and laughter as we come together in the community to make a stand against hate crime.

 Sunday 13 July 12pm-5pm Dormans Club, Oxford Road, Middlesbrough, TS5 5DT

Building safety roadshow and high rise survey

Come and talk to us about repairs, ASB and your community building. 

 Wednesday 16 July 10am-4pm Prior and Melsonby Court car parks

Stockton Family Fun Day

 Saturday 19 July 9am-3pm Stockton High Street

Mobile Community Safety drop-in

Pop by and speak to us face to face about our ASB and neighbourhood partnership.

 Tuesday 22 July 12pm-4pm Deepdale Avenue, Middlesbrough

Big Clean event 
Community skip on site and an opportunity for the community to come together and tidy their area.

 Wednesday 23 July 9.45am-1.30pm Lime Crescent, Dyke House, Hartlepool

Building safety roadshow and high rise survey

Come and talk to us about repairs, ASB and your community building. 

 Thursday 24 July 11am-3pm Welton House car park, Middlesbrough

Morrisons Community Drop in 

Pop by and speak to us face to face 

 Friday 25 July 9am-1pm The Berwick Hills Centre, Ormesby Road, Middlesbrough, TS3 7RP

Boroughbridge Estate Walkabout

 Thursday 31 July 10am-11.30am Highwayman Road, Boroughbridge, York, YO51 8LG

 

Will you visit my area? 

If you'd like the touchpoint van to visit your area or a local event, please contact us: