Service update for Thursday 8 September [Archived]

We are holding an event for members of staff on the afternoon of Thursday 8 September.

31 Aug 2022

Customer service is really important to us, and whilst we're not expecting this to impact on our service, we would ask customers to please be patient with our touchpoint service centre teams, as call wait times are high. We have plans in place to make sure we can continue to help our customers, but this may mean that the team will need to get back to you.

Our touchpoint centre will be open as usual from 8am to 7pm. 

If you have a repair appointment booked, this will be going ahead as planned.

For more ways to contact us, click here. 

Thank you for your understanding.