About your tenancy

When you signed up for your tenancy with us you were given a tenancy agreement.

The tenancy agreement is a legal document containing details about the type of tenancy you have and your rights and responsibilities as a tenant.

Also included in your tenancy agreement are details of what our responsibilities are as a landlord.

It’s important that you read any legal document we send to you.

We offer a number of different types of tenancy depending on your personal circumstances. This depends on whether you’re an existing tenant or a new tenant, and the type of home that you’re moving into.

You can find out about your own tenancy on our Self Service website.

If you need any advice about your tenancy then please speak to your Neighbourhood Officer or contact Customer Services.

Our tenancy policy gives more details about the way we manage tenancies. We’re in the process of renewing our tenancy policy so for more information, please contact the Accommodation Team.

Data protection

There are a range of rules connected with how we manage your personal information and how it's kept safe. You can find out more in our data protection statement for customers.pdf

Thinking of moving?

If you're thinking about moving from your home, we can give you advice and support about the process.