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Annual report for customers
Every year we tell people about the projects we've worked on and how we've performed in a range of areas.
The annual report for customers provides a summary of our performance for customers.
You can find a summary and a graphical overview of our annual report for customers below. You can also see our main financial statement and annual report.
Our Customer Annual Report is published by 1 October each year. For more details or copies of previous landlord annual reports, please contact the Customer Involvement Team.
Customer annual report
2019-20
Customer annual report
2018-19
Customer annual report
