Annual report for customers

Every year we tell people about the projects we've worked on and how we've performed in a range of areas.

The annual report for customers provides a summary of our performance for customers.

You can find a summary and a graphical overview of our annual report for customers below. You can also see our main financial statement and annual report.

Our Customer Annual Report is published by 1 October each year. For more details or copies of previous landlord annual reports, please contact the Customer Involvement Team.

Customer annual report

2019-20

 

Customer annual report

2018-19

 

Customer annual report

2017-18