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- Welcome to Thirteen
- Frequently Asked Questions
- My Thirteen site
- Paying rent and charges
- Home repairs and maintenance
- Anti-social behaviour
- My neighbourhood co-ordinator
- Planned maintenance
- About your tenancy
- Building safety
- Contents insurance
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- In your area
- Advice and support
- Get involved
- Leaseholders and shared ownership
Services for all
Housing for vulnerable and older people
- Extra care
- Sheltered accomodation
- Extra care and sheltered schemes
- Complex needs housing
- Home adaptations and re-housing
Care and support
- Support for young people
- Support for families
- Support for tenants
- Homelessness support
- Employment support
- Domestic abuse support
- Mental health support
- Support for ex-offenders
- Housing for vulnerable and older people
- Strategy, vision and values
- Investor relations
- How we are performing
- Our policies
- Wayleaves, Easements, Permits to Work and Adaptations
- Environmental sustainability
- HiLab housing innovation lab
- Social investment and sustainability
- Board directors
- Committee Members
- Leadership team
- One billion pound investment
- Contact us
Managing your money and benefits
We've put together some advice to help you get the most out of your money and find support with your finances if you need it.
Check what benefits you are entitled to
Each year, millions of people miss out on claiming benefits that they’re entitled to.
You can use our free and confidential benefits calculator, supplied by national charity group Turn2Us, to help you find out what benefits you can claim. It's easy to use and typically only takes a few minutes.
You can also find help and advice on managing your money or making a benefits claim on the Turn2Us website.
Sit down with a pen and paper and add up what you’re spending each month. Think about how much you spend on things like:
- gas and electricity
- council tax
- going out and socialising
- anything else?
You could try using a budgeting tool such as the one offered by Citizens Advice, to help you understand what you’re earning and spending and where you might be able to cut costs.
Savings, loans and grants
If you need some extra money to get you by, then you could set up a Credit Union account where you can save and get a loan. Find your nearest Credit Union.
It’s very important to avoid loan sharks – they’re illegal and charge the highest rates. You can find out more about loan sharks and how to report them here.
You can also use a grant search to find out about the hardship grants that could be available in your area. This grants search is supplied by Turn2us, a national charity that helps people in financial hardship to access welfare benefits, charitable grants and support services.
Check your council tax
If you are the only adult in the property, you can get a 25% discount on your council tax payments.
You could also consider comparing your Council Tax band to other homes in your postcode area to check you’re paying the same amount. If you’re paying more then you can ask your local council to consider re-banding your property. Contact your local Council for help with this.
There are also a range of benefits to support you with Council Tax depending on your circumstances. You can use our benefits calculator to check you’re receiving what you’re entitled it.
Worried about falling behind in your rent payments?
If you're worried about falling behind in your rent payments, we can offer you practical help and support based on your personal circumstances. Please don't put off speaking to us if you have any concerns - contact us as soon as you can for advice and guidance.
There are things you can do to reduce your debt. We’ always recommend you start dealing with your debt, rather than ignore it.
If you are in financial hardship or need advice to help you work out your debts and how you might pay them, contact a debt advisor. You can get free, impartial and non-judgemental advice from: