How we are performing

This page gives you information about how we perform when we provide services for our customers.

Our work to manage performance helps us to meet the needs and expectations of our tenants. To enable us to do this, we have effective performance management arrangements which help us to deliver results as set out in our strategic and annual plan.

We measure our performance using a number of performance indicators which are reviewed every year. We publish our performance against these indicators every year.

You can see the range of documents that tell you about our performance and plans below.

Financial statement and annual report

You can find the latest financial statement and annual report.

Value for money self assessments

You can find our latest value for money self assessment.

Environmental, social and governance report

Read Thirteen's environmental, social and governance (ESG) report.

Development spend

Find out about development spending over £500 on the Thirteen website.