My Thirteen

Customers of Thirteen can carry out a range of tasks 24 hours a day, 7 days a week using the My Thirteen self-service website.

Log in or register your self service account by visiting My Thirteen.

With My Thirteen you can:

  • log a repair on your home
  • apply for a home
  • link to pay your rent online
  • view your rent account and payment history 
  • view and update your personal and contact details
  • view details about your tenancy, add household members and tell us if you want to leave your home.

Here you can watch a short film to find out more about My Thirteen:

Lettings policy

You can read our Lettings policy here.

More information

For more information about My Thirteen self-service, please contact us.