My Thirteen

Customers of Thirteen can carry out a range of tasks 24 hours a day, 7 days a week using the My Thirteen self-service website.

Log in or register your self service account by visiting My Thirteen.

With My Thirteen you can:

  • log a repair on your home
  • apply for a home
  • link to pay your rent online
  • view your rent account and payment history 
  • view and update your personal and contact details
  • view details about your tenancy, add household members and tell us if you want to leave your home.

Lettings policy

You can read our Lettings policy here.

More information

For more information about My Thirteen self-service, please contact us.