Get involved

Getting involved with your landlord means you can bring fresh ideas and help us improve services, neighbourhoods and opportunities for our customers.

Why get involved with Thirteen?

By joining with other customers on groups, projects and panels, you can have your say and help to develop our services and improve neighbourhoods across the Tees Valley. You can work with other tenants to help us make decisions and influence how we work and use resources in your neighbourhood.

Please note, these pages show our current customer involvement arrangements, but due to the customer engagement framework review, our groups aren't currently meeting. You can still contact us to tell us if you'd like to be involved in future.

It's completely free for you to get involved in our groups and projects and the Customer Involvement Team can guide you through the whole process of working with us. Getting involved can help you personally and make things better in your neighbourhood, so if you've ever thought to yourself 'I could make things better', you can:

As well as helping us, volunteering with our groups can bring you a number of benefits. You can gain experience from working on different projects while meeting new people and developing your skills.

Latest news

You can find out about the latest news for involved customers in our Customer Voice newsletter:

Community Fund

Our Community Fund provides funding to help community groups and partners to make a significant contribution to improve local communities and help make them great places to live.

You can find out more about the Community Fund and get details about how to apply in the attachments:

You can also get more details by contacting us using the details at the bottom of this page.

You can see how the Community Fund has supported projects in our area:

Community Fund project

Stockton Sea Cadets

Community Fund project

Indoor bowls

Fun and friendly coached indoor bowls sessions at Thornaby Pavilion. You can get more details from, tel: 01642 760971 or see the poster below:

Customer Involvement Team

Our Customer Involvement Team manages how customers work with Thirteen.

We aim to involve customers, know our customers and empower them to help improve our services and create neighbourhoods where people want to live.

For more details about the Customer Involvement Team: