We’re looking for people to join our Touchpoint team at our head office in Middlesbrough.
You’ll be one of the first people our customers speak to when they need help. That means every day is different, and every conversation matters.
As a touchpoint advisor, you’ll:
- Speak to customers on the phone and online
- Solve problems and find solutions
- Work as part of a friendly, supportive team
- Learn new systems and build your skills
We’ll train you and support you from day one.
What you’ll get:
- £27,677 per year
- Up to 17% pension
- 28 to 31 days leave plus bank holidays
- A day off for your birthday
- Health and wellbeing support
- Career development
A place to start or grow your career
You might be starting your first job or looking for something new. Either way, we’ll help you build confidence, develop skills, and progress.
See what it’s really like to work in Touchpoint.
Follow our Touchpoint Advisor Jack for a day
Visit us at our open day on Wednesday 8 April
To help you decide if this is the right role for you, we’re holding an open day at our head office in Middlesbrough where you can:
- Meet the team
- See the workspace
- Ask questions
Ready to apply
Applications open: Monday 30 March
Apply by: Sunday 12 April
Assessment day: Friday 24 April
The assessment day will be in an informal speed interview format followed by a short individual task.