Support for ex-offenders

We offer tailored support to help people rebuild their lives after custody and live safely, independently and securely.

Resettle North East

Resettle North East is a service led by Thirteen and funded by the Ministry of Justice. It supports sentenced and unsentenced men in custody and the community across the North East to find and keep stable accommodation. 

We know that having a safe, secure home is key to breaking the cycle of re-offending. That’s why we offer: 

• Help to source, secure and sustain accommodation 
• Support to end tenancies or avoid eviction 
• Advice on housing-related financial issues 
• Skills to manage a tenancy and lead a healthy lifestyle 
• Advocacy for people who are homeless or rough sleeping 

You’ll get a personalised support plan whether you’re in custody or in the community. 

Support in custody 

• On entry 
• Mid-sentence 
• Before release 

We work on-site at: 

• HMP Holme House 
• HMP Kirklevington 
• HMP Deerbolt 
• HMP Durham 
• HMP Northumberland 

We also offer virtual support for people in prisons outside the North East who plan to return to the area. 

Support in the community 

Our specialist workers help people move on from: 

• Approved premises 
• Bail accommodation 
• Support settings 
• Unsuitable housing 

Future Steps 

We also work with A Way Out to support ex-offenders across Tees Valley, Durham and Northumberland through the Future Steps scheme. 

This person-centred service helps people: 

• Find and maintain the right accommodation
• Access specialist advice and holistic support
• Build independence and confidence 

Move closer to employment through volunteering, training and work opportunities 

Our tenancy support coordinators offer help with: 

• Budgeting
• Managing tenancies
• Accessing services online
• Getting household essentials 

Funded by Achieving Real Change in Communities (ARCC), Future Steps builds on our existing services to help people feel safe, supported and part of their community.