Fire safety in your home

• Keep candles away from curtains and flammable materials  
• Never leave lit candles unattended  
• Keep them out of reach of children and pets  
• Always extinguish candles before leaving the room  

Over half of accidental home fires start in the kitchen. Common causes include: 

• pans left unattended  
• tea towels or paper near the hob  
• grease build-up in ovens  

Stay alert while cooking and keep flammable items away from heat sources.  

If you smoke, please do so responsibly: 

• smoke outside if possible 
• stub out cigarettes fully 
• dispose of them safely 

Quitting is the safest option, but we understand it’s not easy – we’re here to support you. 

Most e-bikes and e-scooters use lithium-ion batteries, which can be a fire risk if not charged or stored properly. 

Charging safely 

• Follow the manufacturer’s instructions 
• Use the correct charger 
• Charge while you’re awake and alert 
• Don’t cover chargers or battery packs 
• Keep away from flammable materials 
• Don’t overcharge or use damaged cables 
• Never charge near escape routes or in communal areas 

If a fire starts, don’t try to put it out – get out, stay out, and call 999. 

Storage tips 

• Store in a cool, dry place 
• Keep away from escape routes 
• Check batteries regularly for damage 
• Follow manufacturer guidance for long-term storage 
• Don’t dispose of batteries in household waste – use proper recycling services 

Please help keep shared spaces safe by: 

• not smoking or vaping in corridors or stairways 
• disposing of cigarettes safely 
• keeping communal areas clear.  

If you’re using a barbecue: 

• never leave it unattended 
• keep it away from sheds and fences 
• never use petrol or paraffin