Estate walkabouts

The walkabouts – also known as estate inspections – involve walking around the estates where our homes are located, and identifying issues that might need to be tackled.

This includes a wide range of issues such as repairs to grounds and communal areas, or incidents of fly-tipping.

Walkabouts also give you the chance to talk to your neighbourhood co-ordinator and discuss issues about your estate or anything else to do with your home or tenancy.

Who can attend a walkabout?

Any customer or tenant of a Thirteen property can join an estate walkabout.

Officers from other organisations such as the local council or the police could also attend. This ensures that the correct organisation can investigate and deal with the issues as quickly as possible.

Time and place

You can find out when and where the estate walkabouts are being held in your area by clicking:

• Hartlepool walkabouts 2019-20.pdf
• Middlesbrough and North Yorkshire walkabouts 2019-20.pdf
• Stockton walkabouts 2019-20.pdf

Drop-in sessions

Neighbourhood co-ordinators also hold regular drop-in sessions for residents to come and talk about anything to do with your home, tenancy or area. You can come along to drop-in sessions at:

• Hartlepool drop-in sessions 2019-20.pdf
• Stockton drop-in sessions 2019-20.pdf
• Middlesbrough drop-in sessions 2019-20.pdf

If you need any more details about drop-in sessions or neighbourhood walkabouts, please contact us and ask to speak to the neighbourhood co-ordinator responsible for the walkabout in the document above.

If you can’t attend a walkabout or drop-in but would like to report anything about your estate, please get in touch.