- Find a home
-
Customers
- Welcome to Thirteen
- Frequently Asked Questions
- My Thirteen site
- Paying rent and charges
- Report it
- Find out
- Building safety
- Advice and support
- Regeneration and communities
- Leaseholders and shared ownership
-
Services
- Housing for vulnerable and older people
- Care and support
- Homelessness support
- Employment support
- Domestic abuse support
- Mental health support
- Support for ex-offenders
- Get involved
- News
- About us
- Jobs
- Contact us
Estate walkabouts
We want all of our customers to be proud of the area they live in.
That’s why we hold regular estate walkabouts. We’ve listened to our customers, and we know they’re important to you. It’s a great opportunity for you to meet your housing services coordinator and talk to them about the things that really matter to you in your neighbourhood.
We have regular, planned walkabouts in areas where we know we have high demand. If the area you live in is not listed below, your housing services coordinator would be more than happy to arrange one. Please contact your housing services coordinator if you would like us to arrange this.
We also want to make sure that walkabouts are carried out at a time that is suitable for as many of our customers as possible. If the dates and times aren’t convenient for you then please get in touch with your housing services coordinator and we’ll explore other options that would meet your needs.
That’s why we hold regular estate walkabouts. We’ve listened to our customers, and we know they’re important to you. It’s a great opportunity for you to meet your housing services coordinator and talk to them about the things that really matter to you in your neighbourhood.
We have regular, planned walkabouts in areas where we know we have high demand. If the area you live in is not listed below, your housing services coordinator would be more than happy to arrange one. Please contact your housing services coordinator if you would like us to arrange this.
We also want to make sure that walkabouts are carried out at a time that is suitable for as many of our customers as possible. If the dates and times aren’t convenient for you then please get in touch with your housing services coordinator and we’ll explore other options that would meet your needs.
South Middlesbrough and Redcar and Cleveland
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|---|
| Lingfield Ash | 10am | Lingfield Ash community centre | 20/05/2025 | 12/08/2025 | 04/11/2025 | 27/01/2026 |
| Zetland, Saltburn, Guisborough | 10am | Gresley Court, Saltburn | 29/05/2025 | 21/08/2025 | 13/11/2025 | 05/02/2026 |
| Linwood Court, Guisborough | 11am | Linwood Court, Saltburn | 29/05/2025 |
21/08/2025 |
13/11/2025 |
05/02/2026 |
| Hemlington Dales Park and Phoenix Park | 10am | Ashdale community centre | 05/06/2025 | 28/08/2025 | 13/11/2025 | 05/02/2026 |
| Hemlington D's, E's & F's | 9:30am | Ellis Gardens community centre | 04/06/2025 | 27/08/2025 | 19/11/2025 | 11/02/2026 |
| Sunnyside, Coulby Newham | 1pm | Sunnyside Community Centre | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 |
| The Coppice, Coulby Newham | 1pm | The Coppice community centre | 15/05/2025 | 07/08/2025 | 30/10/2025 | 22/01/2026 |
| Whinney Banks | 12pm | Acklam Green Centre | ||||
| Hemlington B's | 10am | Elmstone Gardens | 29/05/2025 | 21/08/2025 | 13/11/2025 | 05/02/2026 |
| Oak Hill , Coulby Newham | 10am | Junction of Oak Hill | 07/05/2025 | 30/07/2025 | 22/10/2025 | 14/01/2026 |
| Dales Park, Hemlington | 1pm | Junction of Mardale | 07/05/2025 | 30/07/2025 | 22/10/2025 | 14/01/2026 |
| St Josephs Court | 11am | St Josephs Court, Redcar | 30/05/2025 | 22/08/2025 | 14/11/2025 | 06/02/2026 |
| Brimham Court | 12:30pm | Parking spaces at the entrance to Brimham Court | 06/05/2025 | 29/07/2025 | 21/10/2025 | 13/01/2026 |
| Flatts Lane | 10am | Millers Site Office | 03/06/2025 | 26/08/2025 | 18/11/2025 | 10/02/2026 |
| South Bank | 11am | Boxer Court | 27/05/2025 | 19/08/2025 | 11/11/2025 | 03/02/2026 |
| Grangetown | 11am | Corncroft Mews | 09/06/2025 | 01/09/2025 | 24/11/2025 | 16/02/2026 |
| Dorman Gardens | 11am | Entrance to Dorman Gardens | 07/05/2025 | 30/07/2025 | 22/10/2025 | 14/01/2026 |
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|---|---|
| Park End/Priestfields | 10am | Sandringham Rd car park | 28/04/2025 | 21/07/2025 | 13/10/2025 | 05/01/2026 | 30/03/2026 |
| Park End | 1pm | Overdale Road shops |
06/05/2025 |
28/07/2025 | 20/10/2025 | 12/01/2026 | |
| Berwick Hills | 1pm | Langridge Centre | 07/05/2025 | 30/07/2025 | 22/10/2025 | 14/01/2026 | |
| Pallister Park | 1pm | Addington Drive | 27/05/2025 | 18/08/2025 | 10/11/2025 | 02/02/2026 | |
| Pallister Park | 1pm | Parklands Close | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 | |
| Berwick Hills | 1pm | Langridge Centre | 29/05/2025 | 21/08/2025 | 13/11/2025 | 05/02/2026 |
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|---|
| North Ormesby & Boyds | 2pm | Pennyman House | 13/05/2025 | 05/08/2025 | 28/10/2025 | 20/01/2026 |
| Brambles North & South | 2pm | Pallister Court | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 |
| Thorntree North & East | 11am | Community Hub | 07/05/2025 | 30/07/2025 | 22/10/2025 | 14/01/2026 |
| Thorntree South & West | 2pm | CVL Building | 07/05/2025 | 30/07/2025 | 22/10/2025 | 14/01/2026 |
| Netherfields South & West | 2pm | Markby Green | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 |
| Welton House | 11am | Welton House | 13/05/2025 | 05/08/2025 | 28/10/2025 | 20/01/2026 |
Hartlepool
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|---|
| Owton Manor | 10am | Kilmarnock Community Centre | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 |
| Owton Manor | 10am | Kilmarnock Community Centre | 07/05/2025 | 30/07/2025 | 22/10/2025 | 14/01/2026 |
| Rossmere | 10am | Rossmere Community Centre | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 |
| Rift House | 10am | Laurel Gardens | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 |
| Seaton | 10am | Newholm Sheltered Court |
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|---|
| West view | 10am | Davison drive shops | 14/05/2025 | 04/08/2025 | 20/10/2025 | 12/01/2026 |
| Central | 10am | Herenspool community centre | 12/05/2025 | 04/08/2025 | 27/10/2025 | 19/01/2026 |
| Dyke house | 10am | Wharton annexe | 13/05/2025 | 05/08/2025 | 21/10/2025 | 13/01/2026 |
| Students accommodation | 10am | Titan house | 14/05/2025 | no walkabout- student flats empty | 21/10/2025 | 13/01/2026 |
| West view | 9.30am | Miers Ave shops | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 |
| Burbank | 10am | Burbank court | 13/05/2025 | 05/08/2025 | 28/10/2025 | 20/01/2026 |
| Foggy furze | 10am | Church Oxford Road | 08/05/2025 | 31/07/2025 | 18/09/2025 | 15/01/2026 |
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|---|---|
| King Oswy | 10am | St John Vianneys Church | 03/04/2025 | 26/06/2025 | 18/09/2025 | 11/12/2025 | 05/03/2026 |
| Throston | 10am | Bunting Close | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 | |
| Clavering | 11am | Gillan Arms | 03/04/2025 | 26/06/2025 | 18/09/2025 | 11/12/2025 | 05/03/2026 |
West Middlesbrough and Thornaby
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|---|
| Saltersgill | 10am | Gleneagles Court Community Centre | 01/04/2025 | 01/07/2025 | 07/10/2025 | 06/01/2026 |
| Easterside | 2pm | Easterside Community Hub | 24/04/2025 | 31/07/2025 | 30/10/2025 | 29/01/2026 |
| Grove Hill | 10am | Grove Hill Community Hub | 20/05/2025 | 19/08/2025 | 18/11/2025 | 17/02/2026 |
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|---|
| Whinney Banks | 11am | Acklam Green Centre | 28/05/2025 | 20/08/2025 | 12/11/2025 | 04/02/2026 |
| Ayresome | 2pm | Springfield Road | 15/05/2025 | 07/08/2025 | 30/10/2025 | 22/01/2026 |
| Middlesbrough Town | 10am | Central Mews Community room | 02/05/2025 | 25/07/2025 | 17/10/2025 | 09/01/2026 |
| Newport | 10am | Newport Hub | 29/05/2025 | 21/08/2025 | 13/11/2025 | 05/02/2026 |
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|---|
| Middlefield & Holmes | 11am | Corner of Whitley/Tedder | 22/05/2025 | 28/08/2025 | 27/11/2025 | 26/02/2026 |
| Thornaby North West | 9:45am | Peel Street |
Yorkshire and the Humber
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|---|---|
| Central & Docklands, Hull | 1pm | Alfred Scholfield House | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 | |
| Central & Docklands, Hull | 2.30pm | Turner Court | 08/05/2025 | 31/07/2025 | 23/10/2025 | 15/01/2026 | |
| Marfleet | 2pm | Marfleet Touchpoint | 15/05/2025 | 07/08/2025 | 30/10/2025 | 22/01/2026 | |
| Ashcomb, York | 10am | The Burn, York | 24/04/2025 | 17/07/2025 | 09/10/2025 | 12/01/2026 | 06/04/2026 |
| York Central | 12.30pm | Regent Street Flats | 24/04/2025 | 17/07/2025 | 09/10/2025 | 12/01/2026 | 06/04/2026 |
| Pocklington | 10am | Barley Avenue | 22/05/2025 | 08/07/2025 | 23/10/2025 | 22/01/2026 | |
| Beverley | 1pm | Hardy Drive | 22/05/2025 | 08/07/2025 | 23/10/2025 | 22/01/2026 | |
| Boroughbridge | 10am | Highwayman Road | 15/05/2025 | 31/07/2025 | 16/10/2025 | 15/01/2026 | |
| Kirbymoorside | 1pm | Robin Howl Road | 05/08/2025 | 14/08/2025 | 16/10/2025 | 15/01/2026 | |
| High Stakesby, Whitby | 1pm | Quebec House | 29/05/2025 | 21/08/2025 | 30/10/2025 | 29/01/2026 |
Stockton on Tees and Billingham
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|---|---|
| Radburn | 10am - 12pm | Low Grange shops | 22/04/2025 | 16/07/2025 | 08/10/2025 | 17/12/2025 | 25/03/2026 |
| Cowpen | 2pm | Cowpen Lane | 12/05/2025 | 04/08/2025 | 27/10/2025 | 19/01/2026 | |
| Old Billingham | 2pm | St Cuthberts Church | 19/05/2025 | 11/08/2025 | 03/11/2025 | 26/01/2026 | |
| Low Grange | 10am - 12pm | To be confirmed | 30/04/2025 | 23/07/2025 | 15/10/2025 | 07/01/2026 | 01/04/2026 |
| Billingham West/ Billingham Central | 10.30am - 12.30pm | To be confirmed | 29/04/2025 | 22/07/2025 | 14/10/2025 | 06/01/2026 | 31/03/2026 |
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|---|---|
| Roseworth North | 10:30am | Romford Road | 24/09/2025 | ||||
| Roseworth South | 10:30am | Rothwell / Romsey / Romford | 02/07/2025 | 13/08/2025 | 24/09/2025 | ||
| Roseworth West | 10:30am | Rosslare Road | 21/05/2025 | ||||
| Ragworth | 10:30am | Ragworth Community Centre | 29/04/2025 | 22/07/2025 | 14/10/2025 | 06/01/2026 | |
| Little Ragworth | 10:30am | Ragworth Daventry Avenue | 05/11/2025 | ||||
| Hardwick Estate | 11am | Hardwick Community Centre | 06/06/2025 | 04/07/2025 | 07/11/2025 | 03/03/2026 | |
| Primrose Hill/Wrensfield | 1pm | Primrose Hill Community Centre | 09/04/2025 | 02/07/2025 | 24/09/2025 | 17/12/2025 | 11/03/2026 |
| Neighbourhood | Time | Meet location | 1 | 2 | 3 | 4 | 5 | 6 |
|---|---|---|---|---|---|---|---|---|
| Tilery | 1pm | Frank Wiseman Centre | 10/07/2025 | 02/10/2025 | 18/12/1025 | 19/03/2026 | ||
| Portrack | 1pm | The Willows | 29/05/2025 | 21/08/2025 | 13/11/2025 | |||
| Town centre / Parkfield | 10am | Parkfield Community Centre | 28/05/2025 | 13/08/2025 | 29/10/2025 | |||
| Hume House | 12pm | Residents room Hume House | 29/05/2025 | 26/06/2025 | 31/07/2025 | 28/08/2025 | 25/09/2025 | 30/10/2025 |
| Nolan House | 1pm | Residents room Nolan House | 29/05/2025 | 26/06/2025 | 31/07/2025 | 28/08/2025 | 25/09/2025 | 30/10/2025 |
| Central Stockton | 2pm | Ewbank Community Centre | 08/07/2025 | |||||
| Central Stockton | 2pm | Mill Lane School | 13/01/2026 |
