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Our neighbourhood co-ordinators organise walkabouts on our estates which customers and tenants can join.
Please note: during the Coronavirus outbreak, all walkabouts have been cancelled.
The walkabouts – also known as estate inspections – involve walking around the estates where our homes are located, and identifying issues that might need to be tackled.
This includes a wide range of issues such as repairs to grounds and communal areas, or incidents of fly-tipping.
Walkabouts also give you the chance to talk to your neighbourhood co-ordinator and discuss issues about your estate or anything else to do with your home or tenancy.
Who can attend a walkabout?
Any customer or tenant of a Thirteen property can join an estate walkabout.
Officers from other organisations such as the local council or the police could also attend. This ensures that the correct organisation can investigate and deal with the issues as quickly as possible.
Time and place
You can find out when and where the estate walkabouts are being held in your area by clicking:
- Hartlepool walkabouts 2020-21.pdf
- Middlesbrough and North Yorkshire walkabouts 2020-21.pdf
- Stockton walkabouts 2020-21.pdf
Customers can also attend drop-in sessions run by neighbourhood co-ordinators to talk about anything to do with your home or neighbourhood.