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26 Jun 2020
This year’s theme is ‘business as usual’ and our dedicated employability team continues to support customers to find jobs, education, and training opportunities through the pandemic.
As part of Employability Day, we asked members of the team to share why they’re proud to work for Thirteen’s employability service. See what they said in the video below.
Although members of the team aren’t able to meet customers in person, they’re still offering remote one-to-one support and group training via video and voice calls, emails, and texts.
The team’s working with employers across the area to fill key worker positions in various sectors. Our volunteering service is also looking for areas where it can support customers into external volunteering opportunities, to support local services to the community.
During the ‘lockdown’, the employability team has supported customers into work daily and is also helping customers to access distance learning opportunities in the comfort of their home to gain accredited qualifications.
Since lockdown came into place in March, the team’s had 811 referrals to the service. 418 of those have signed up to the service so far. The team has had 149 job starts in various key worker positions as well as a further 56 starting training from home. Seven customers have also started in volunteer positions.
During this time, the employability service has also received its Matrix accreditation. Matrix accreditation is the recognised quality mark for the standard of information, advice and guidance delivered by an organisation.
The external independent assessment thoroughly reviewed all elements of service delivery and interviewed team members, customers and partner agencies. After three days of interviews the employability service passed the Matrix Accreditation renewal with flying colours, a great success for the team!
Here are a couple of lockdown success stories, from our ‘business as usual’ employability service
Success for Jamie
Jamie started working with our employability service in November 2019. The team supported Jamie with updating his CV, interview techniques and application support. He was interested in an exclusive recycling operative role and decided to apply through our support. His CV was sent to our employer engagement team who then pre-screened Jamie and submitted him for the position.
He had an interview on 27 March and got the job, completing his first shift the following day.
Ryan's quick win
Ryan started working with the employability service on 24 March 2020. He was interested in various roles including a cleaner at James Cook University Hospital. Ryan had never worked before and the team supported him over the phone to create a CV based on his experience. Once completed, his CV was submitted for the roles and was supported by our employer engagement team to prepare for interview.
Ryan was successful and started work at the Hospital on 3rd April 2020. Just ten days support and into a job thanks to our employability service!
Since the service launch in 2016, the team has supported over 4,000 customers across the Tees Valley and County Durham:
To find out how the team could help you, email firstname.lastname@example.org