Continuing to keep you safe in your home

The safety of our customers is a priority, so it’s important that we work together to protect you and your family in the event of a fire.

29 Apr 2019

As a responsible landlord we must comply with all our legal responsibilities to keep you safe. We carry out fire risk assessments in all of our communal buildings, where they’re needed, and we follow up any actions.

These safety checks help us identify any fire hazards and what improvements can be made. We own or manage 78 properties, which are now classified as complex buildings, due to their layout and customer vulnerability. This includes 18 properties which are six storeys or above.

You can find a copy of the fire risk assessment summaries for those properties here.

As an extra fire safety measure, we’ve committed to fitting fire suppression systems in our high-rise blocks, where this is feasible. We’ve already installed sprinklers to a high rise in Hartlepool and work will begin shortly on two blocks in Billingham. Once these blocks are complete, we’ll look at rolling out sprinklers in our remaining high-rise blocks.