Thirteen’s investment plans set to improve thousands of homes

Over the next year Thirteen’s investment programme is set to improve the quality of thousands of homes and the environment where it manages homes.


26 Mar 2018

The programme will involve carrying out £31m of internal and external improvements on its homes across the Tees Valley and further afield.

This includes replacing over 450 kitchens and around 200 bathrooms. Almost 1,300 properties will receive new windows and doors.

This work will help reduce our customer’s fuel bills, with around 1,300 new boilers being installed over the year, making homes more energy efficient and cost effective.

The investment will make a real difference to customers, enhancing the appearance of the homes and the area they live in, making them great places to live.

Director of asset management and sustainability Paul Jenkins said: “We’re continuing to invest in the homes that we own and manage and the communities we serve because it’s important to the customers we have now and the ones we want to attract in the future.

“This year’s investment plan will see over 4,000 properties receive improvement work which is fantastic news for our customers and reaffirms our commitment to investing in homes and ensuring we meet future housing needs”.

The type of investment carried out and when, depends on a number of things like the age and condition of the property’s fittings, such as kitchens and bathrooms, heating systems and wiring.

The work will be completed by Thirteen’s property services team and specialist contractors where needed.

Customers living in one of our homes which is being updated, will receive a letter to tell you about the plans. We’ll then contact you to discuss the improvement work and you can ask us any questions you might have.

Download a copy of the plans here