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We have developed a range of service standards that can give customers more information about the way we provide services in a number of areas.
We are committed to delivering great service. As part of this commitment, we have developed service standards that cover a range of service areas.
You can find out about all our current service standards.pdf
The standards have been developed alongside our customers and you can find our performance against the service standards below.
Performance against service standards
You can find our performance against the service standards in: