73.3%
Satisfied we listen to your views and act upon them
82.3%
Satisfied we keep you informed on things that matter
84.7%
Here you'll find information about our housing services.
Whether you're looking for a new home or need information about your current home with us, we aim to provide information that's easy to understand, allowing you to make informed decisions about the services you receive.
You can also find out more about getting involved with Thirteen and the ways you can contact us.
Communication and trust
Can't find what you're looking for?
A lot of the information required for STAIRs is already available on our website, so you may not always find what you're looking for in the hub.
You can use the search function at the top right of our website to help
If you're wanting information specific to your dealings with us, you can make a data access request by contacting our Data Compliance team at Data.Compliance@thirteengroup.co.uk.
If you still can't find what you're looking for, contact us.