- Find a home
-
Customers
- Welcome to Thirteen
- Frequently Asked Questions
- My Thirteen site
- Paying rent and charges
- Report it
- Find out
- Advice and support
- Regeneration and communities
- Get involved
- Leaseholders and shared ownership
-
Services for all
- Housing for vulnerable and older people
- Care and support
- Homelessness support
- Employment support
- Domestic abuse support
- Mental health support
- Support for ex-offenders
- News
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About us
- Strategy, vision and values
- Governance
- Investor relations
- How we are performing
- Our policies
- Procurement
- Wayleaves, Easements, Permits to Work and Adaptations
- Environmental sustainability
- HiLab housing innovation lab
- Social investment and sustainability
- Board directors
- Committee Members
- Leadership team
- Jobs
- Contact us
Advice and support
To make sure you get the most out of your time living in your home, we provide a range of advice and support services.
These include:
- advice and signposting information to support with the cost of living
- supporting customers with job searches and developing their skills for work.
- advice about managing energy in your home
- support for people facing challenges in their lives including services for homeless people, ex-offenders, veterans, people with mental health issues, people recovering from substance misuse, families, women and young people. Find out more about our Care and Support services
- specialist support for older and more vulnerable people to live independently for longer, the privacy of their own home and access to a range of care and support services. Find out more about our supported living services.
- help for young people to get into employment, training or an apprenticeship through our employment support programme.
Libraries and Thirteen kiosks
We have developed a map to show the locations of libraries and Thirteen's kiosks where you can use PCs to get online:
The map may not load in some internet browsers. If the map does not load, please visit the mapping website.