Data Subject Access Request

In accordance with the General Data Protection Regulation 2018, people have a right to know what information Thirteen holds about them

You have a right to know the information that Thirteen holds about you. This includes:

  • what information we hold
  • what we use the information for
  • who we have disclosed that information to
  • who we may disclose that information to.

You can make a request for this information by completing a 'data subject access request'.

Once we receive your request we will contact you to verify your information. Thirteen then has 1 month to respond to your request and supply you with all the information that you have requested. In exceptional circumstances where requests are complex or numerous, we can extend this by a further two months, but we would let you know if this is the case. We will supply the information in the format requested, either electronically or on paper.

All information given to you will have other people's identifiable information removed. Occasionally we will refuse to give you the information requested where the other individuals could still be directly or indirectly identified.

If you don't agree with our decision, you have a right to complain to the Information Commissioner's Office. You can do this by contacting them at:

Submitting a request

To submit a data subject access request, click the button below. 

If you have any queries, please contact