- Find a home
-
Customers
- My Thirteen site
- Paying rent and charges
- Report it
- Find out
- Advice and support
- Get involved
- Leaseholders and shared ownership
- COVID19 Coronavirus update
-
Services for all
- Housing for vulnerable and older people
- Care and support
- Homelessness support
- Employment support
- Domestic abuse support
- Mental health support
- Support for ex-offenders
- News
-
About us
- Strategy, vision and values
- Governance
- Investor relations
- How we are performing
- Our policies
- Procurement
- Wayleaves, Easements, Permits to Work and Adaptations
- Environmental sustainability
- HiLab housing innovation lab
- Social investment and sustainability
- Board directors
- Leadership team
- One billion pound investment
- Jobs
- Contact us
Self-help videos
We’ve created some easy to follow videos to help with common problems you might come across in your home, which are often easy to fix and could prevent you booking an engineer.
Checking for faults with your boiler:
Checking for faults with your electric meter:
Preventing damp and condensation in your home
Preventing a blocked kitchen sink
Preventing a blocked toilet
If you need any of the content in these videos translating to another language, please contact us.