Everyone at Thirteen is deeply shocked and upset by the tragic collision on the A66 in South Bank two weekends ago and other incidents which may have caused concern that have followed since, some of which have happened close to our communities.
We work tirelessly to make sure our customers feel safe and secure in their homes and neighbourhoods, and we’re working closely with partner organisations to support any customers affected by recent events.
Please be assured that we’re here to help. If you’re worried or need to speak to anyone, please don’t hesitate to contact us. You can email customerservices@thirteengroup.co.uk, call us on 0300 111 1000, pop into one of our stores, or reach out to your housing services or living well co-ordinator. You should still also report criminal behaviour to the police. Call 101 for non-emergencies or 999 in an emergency, or 100% anonymously via CrimeStoppers on 0800 555 111.
We’ll carry on working with customers and partners to help our communities come to terms with what’s happened.