Every week during the summer holidays, our customer involvement and touchpoint teams will be joined by some of our involved customers to visit neighbourhoods where we receive the most customer contact.

Whether you'd like to tell us what's working well, raise a concern, or share ideas about how we can improve, we'd love to see you.

When and where we'll be

We'll be out every week throughout the summer holidays, visiting two locations each day.

Tuesday 21 July – Pallister Park

10am - 12pm: Fransham Avenue

1pm - 3pm: Cottingham Drive

Tuesday 28 July – Hardwick

10am - 12pm: Ingleton Road

1pm - 3pm: Coatham Road

Tuesday 4 August – Grove Hill

10am - 12pm: Pinewood Avenue

1pm - 3pm: Renshaw Grove

Wednesday 12 August – Hartlepool

10am - 12pm: Owton Manor

1pm - 3pm: Rift House

Tuesday 18 August – Thorntree

10am - 12pm: The Greenway / Barsford Road

1pm - 3pm: The Greenway / Kenmore Road

Tuesday 25 August – Hemlington

10am - 12pm: Dodford Road Community Centre

1pm - 3pm: Ellis Gardens Community Centre, Sheila's Shop

Come and say hello

Our Mobile Touchpoint makes it easier for us to meet customers in their local communities and understand the issues that matter most to them.

If you see us while we're out and about this summer, please stop by and speak to the team. Your feedback helps us improve our services and make a difference in your neighbourhood.

Did you know you can also request a visit from our mobile touchpoint? We’d love to hear from you.