Join us at our customer involvement open days [Archived]

We’d love for you to join us at one of our open days where you can hear from some of our involved customers about the work they’re doing to help shape our services.

Thirteen customer at a customer open day

13 Oct 2025

At the event, we'll also have information about the different ways you can get involved with us and share your views.

Where and when 

  • Hartlepool Touchpoint, Middleton Grange Shopping Centre, TS24 7RZ – Tuesday 28th October, 11am – 1pm 
  • Middlesbrough Touchpoint, 52 Linthorpe Road, Middlesbrough town centre, TS1 1RA – Thursday 30th October, 11am – 1pm  
  • Hull Touchpoint, 302 Marfleet Lane, Hull, HU9 5AQ – Tuesday 4th November, 10am – 12pm
  • York, mobile Touchpoint visiting Regent Street – Tuesday 4th November, 2pm – 3:30pm
  • Redcar and Cleveland, mobile Touchpoint tour – Thursday 6th November
    9:30am to 11:00am - Brimham Court, Redcar, TS10 4AT
    11:30am to 12:30pm – Wand Hill, Boosbeck, TS12 3AW
    1:00pm to 2:15pm – Pease Court Lingdale, TS12 3LU
    2:30pm to 4:00pm – South View, Loftus, TS13 4JL
  • Stockton Touchpoint, 145 Stockton High Street, Stockton-on-Tees, TS18 1LX – Saturday 8th November, 11am – 1pm.

Why get involved 

Being an involved customer has lots of benefits. It doesn’t need to be a big commitment – you can get involved as much or as little as you like. You'll have the opportunity to:

  • share your feedback and let us know what’s important to you, to help us deliver a great customer experience  
  • keep up to date with what’s happening at Thirteen and give your views on our upcoming plans 
  • meet other customers in your community, as well as the team at Thirteen 
  • and it’s a great way to get experience and develop new skills. 

Sign up to attend 

You can drop in for a chat at the events whenever suits you best. To sign up for your free place, please complete our online form or call us on 0300 111 1000.