100% gas safety checks complete for second year running

Thirteen is marking Gas Safety Week by celebrating two years of 100% compliance for successfully completing every gas safety check at its properties.

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18 Sep 2018

The company’s gas engineers are responsible for visiting every customer each year to carry out gas safety checks to around 30,000 properties with gas central heating.

Gas M&E service manager Steven Brown said: “This is a great achievement for the team and something that should be celebrated.

“We have worked incredibly hard to educate customers on the importance of keeping their appointments.

“We’ve introduced a number of things such as reminder cards and text messages to confirm and remind customers about their appointments. We’re also offering more flexible appointments at convenient times to help those customers who find it difficult to be at home due to work commitments.

“Gas checks are vitally important to help keep customers safe in their homes. We’re delighted to be celebrating the positive results which we’ve achieved through the improvements we’ve made and working together as a team.”

The team was recognised earlier this year as the ‘Gas Repairs & Maintenance Scheme of the Year’ at the Association of Gas Safety Managers’ annual conference and awards.