£270,000 investment on Middlesbrough estate improves homes for Thirteen customers

The team started working in the West Lane area in August where 60 customers have benefitted from new upvc windows, doors and roof improvements.

Customers Barry and Fiona Gair said: “The difference it has made is just brilliant. It’s lovely to feel how much warmer the new windows and doors have made our home.”

Customer Sean McLaughlin added “It’s really improved how the estate looks too.” Site agent Mark Dunn said: “The team has worked tirelessly to put our customers first, and help them feel at ease about the improvements, regularly meeting them and always being on hand to answer their questions. To hear such positive feedback is fantastic and that’s all down to great teamwork.”

Over the next five years Thirteen is investing over £1billion into improving homes for existing customers, building new homes, making improvements to neighbourhoods and into the support services offered to customers.