Contacting Thirteen this Christmas

We have a range of ways for you to get in touch with us.

2 Dec 2016

Over Christmas, our customer contact centre and neighbourhood offices will open:

  • Contact centre open Friday 23 December - 9am - 1pm. Neighbourhood offices close at 12noon.
  • Monday 26 December - closed for Bank Holiday
  • Tuesday 27 December - closed for Bank Holiday
  • Contact centre open Wednesday 28 December - 10am-3pm. Neighbourhood offices are closed.
  • Contact centre open Thursday 29 December - 10am-3pm. Neighbourhood offices are closed.
  • Contact centre open Friday 30 December – 10am-3pm. Neighbourhood offices are closed.
  • Monday 2 January - closed for Bank Holiday

The contact centre and neighbourhood offices will re-open as normal on Tuesday 3 January 2017.

To speak to us over the holidays, simply contact us on:

Our emergency repairs service will be available when needed.

You can also use the self-service website to carry out a range of tasks – visit www.thirteengroup.co.uk/SelfService