Hundreds of residents on Hartlepool’s Headland to benefit from Thirteen’s investment work

Work to improve the homes for customers living on Hartlepool’s Headland is well underway.

Windows Headland Hartlepool Copy

23 Jul 2018

Last month, Thirteen’s investment team began the work to replace the windows for over 40 customers in the area.

Unfortunately, due to the location of the homes, there’s been issues with birds nesting on window sills, however customers will see this improve as the work progresses across the estate.

The team are creating a window sill on the inside to give the customer a more traditional window frame, which is insulated and will help to make the home much quieter and warmer.

Amy Storer, who has lived on the Headland for 30 years is already seeing the benefits, after the team have just finished replacing the windows at her home. She said: “The improvement to my home is brilliant. It looks much nicer and it’s made a huge difference to how quiet it is now. It’s really brightened my home and I can already feel how much warmer it will be, especially in the colder months.

“The team has done a fantastic job, I can’t thank them enough.”

Thirteen’s investment team will be working there for some time, with hundreds of customers on the Headland benefiting from the investment plans this year, which will include over 100 homes receive a new fully fitted kitchen, nearly 300 homes will receive a new combi boilers and 200 homes will have ventilation systems installed.

Over the next year Thirteen’s investment programme will benefit thousands of residents, as £31m of internal and external improvements are carried out on its homes across the Tees Valley and further afield.

Executive director of property services Russell Thompson said: “We’re committed to maintaining our properties to the highest standards, so it’s great to hear such positive feedback from our customers."

The investment programme will be completed by Thirteen’s property services team and specialist contractors where needed. Customers living in one of Thirteen’s homes which is being updated, will receive a letter to tell them about the plans.

You can download a copy of this year's investment plans from Thirteen's website.