Find a home
- Homes for rent
- Buy a home
Homes in development
- Darlington homes in development
- Durham homes in development
- Hartlepool homes in development
- Middlesbrough homes in development
- Northumberland homes in development
- North Yorkshire homes in development
- Redcar and Cleveland homes in development
- Stockton homes in development
- Sunderland homes in development
- Tyneside homes in development
- Developments recently completed
- Self service website
- Paying rent
- Report it
- My neighbourhood co-ordinator
- Planned maintenance
- Estate walkabouts
- Neighbourhood drop in sessions
- About your tenancy
- Patch Newsletters
- Neighbourhood plans
- Contents insurance
- Fire safety
- Advice and support
- Talk to Us
- Get involved
- Leaseholders and shared ownership
Services for all
Housing for vulnerable and older people
- Extra care
- Sheltered accomodation
- Extra care and sheltered schemes
- Complex needs housing
- Home adaptations and re-housing
- Personal alarm service
Care and support
- Support for young people
- Support for families
- Support for ex-offenders
- Support for tenants
- Homelessness support
- Employment support
- Thirteen training
- Domestic abuse support
- Housing for vulnerable and older people
- Strategy, vision and values
- Investor relations
- How we are performing
- Our policies
- Social investment and sustainability
- Board directors
- Leadership team
- One billion pound investment
- Contact us
3 Oct 2017
Windows have been replaced at the 36 sheltered accommodation flats at Ardrossan Court in the Rossmere area of the town and 25 residents have benefitted from new bathrooms.
Tom Stewart, 71, one of the residents and chair of the residents' group, has lived at Ardrossan Court with his wife Valerie for the past 12 years.
He said: “I’ve certainly got no complaints, I’m really happy with the work that’s been done – my son in law is a tiler and it’s passed his approval too!”
Tom, who spent six years in the armed forces as a physical education instructor, then lived in Australia where he worked as a teacher and photographer for seven years, returned to Hartlepool in 1982, where he had his own house, but through illness he had to move to more suitable accommodation.
The former photographer also had his own photography studio on York Road in the town. He continued: “The previous bathroom had been in the flat for around 20 years, so it’s made a big difference to us. The new shower system is a real improvement. We’ve just had the family over from Australia and they all said how good the flat looks. The team have done a great job.”
Thirteen’s investment programme for the year is well underway, to improve the quality of homes and the environment where it manages homes.
The programme involves carrying out £26m of internal and external improvements on its homes across the Tees Valley.
This includes replacing 638 kitchens, 565 bathrooms and 2,797 boilers. More than 800 properties will receive new windows and doors.
Executive director of property services Russell Thompson said: “Not only will the improvements enhance the appearance of their homes, they will also ensure the homes are warmer and less expensive to heat."
The type of maintenance carried out and when, depends on a number of things like the age of the property’s fittings and regulations for things like heating systems and wiring.
The work is being completed by Thirteen’s property services team and specialist contractors where needed. If customers are living in one of our homes which is being updated, they’ll receive a letter about the plans and the improvement work.