New Directions Team takes another step forward

Thirteen's New Directions Team is celebrating being awarded the prestigious Matrix Accreditation after an assessment of the information, advice and guidance we give to unemployed people who have joined the New Directions programme.

28 Jun 2017

The Matrix accreditation is a training provider’s equivalent of a glowing Ofsted report.

The New Directions team works with businesses and young people aged 15 to 29 to match people with jobs, traineeships, apprenticeships, training and work placements as well as provide information, advice and guidance (IAG) to young people to remove barriers and enhance their journey into the world of work.

The team achieved the Matrix standard following a rigorous two-day audit interviewing a total of 12 customers, eight staff and three external partners that the New Directions caseworkers refer to for additional support. They also assessed our leadership and management processes, resources, New Directions service delivery and standards.

The sought-after accreditation puts us on a list of highly regarded IAG service providers that includes colleges and major universities.

This standard is a recognised benchmark, which help us attract future external opportunities linked to the delivery of IAG and employability services.

Contracts Manager Karen Kenmare, said: “This is fantastic news for the whole team. It is similar to when a school is rated outstanding by Ofsted, so we are extremely proud.

“It recognises our approach to IAG, employability & training standards, and also the commitment of our staff and the dedication they have to our clients and partners. “The accreditation is an excellent endorsement of the New Directions service, and we are very proud to have received this within our first year.”