Find a home
- Homes for rent
- Buy a home
- Shops to let
Homes in development
- Darlington homes in development
- Durham homes in development
- Hartlepool homes in development
- Middlesbrough homes in development
- Newcastle homes in development
- Northumberland homes in development
- North Yorkshire homes in development
- Redcar and Cleveland homes in development
- Stockton homes in development
- Sunderland homes in development
- Developments recently completed
- Open house event
- Self service website
- Paying rent
- Report it
- Find out
- Advice and support
- Get involved
Services for all
- Supported living
Care and support
- Support for young people
- Support for families
- Support for ex-offenders
- Domestic abuse support
- Support for tenants
- Employment support
- Homelessness support
- Thirteen training
- Letting agent
- Strategy, vision and values
- How we are performing
- Our policies
- Social investment and sustainability
- Board directors
- Leadership team
- Contact us
3 Aug 2017
Jude Cansfield is one of more than 40 residents in the Grange Road area of Middlesbrough that has just had their kitchen replaced on the estate.
Jude, who has lived in Rutland Court since 2009 can’t thank the staff enough for the work they’ve done. She said: “They’ve done a great job. My new kitchen is fantastic. I was able to stay in my home while they did the work.
“Nothing has been too much trouble for the team. The customer service I’ve had from all of them has been brilliant.”
Over the next year Thirteen’s investment programme is set to improve the quality of homes and the environment where it manages homes. The programme will involve carrying out £26m of internal and external improvements on its homes across the Tees Valley.
This includes replacing 638 kitchens, 565 bathrooms and 2,797 boilers. More than 800 properties will receive new windows and doors. Customers will see a real difference. Not only will the improvements enhance the appearance of their homes, but they will make them more energy efficient and more cost effective.
The work is being completed by Thirteen’s property services team and specialist contractors where needed.
The type of maintenance carried out and when, depends on a number of things like the age of the property’s fittings and regulations for things like heating systems and wiring.
If you’re one of our customers living in one of our homes which is being updated, we’ll send you a letter to tell you about the plans. We’ll then contact you to discuss the improvement work and you can ask us any questions you might have.