Temporary pop-up store opening in Hartlepool

Thank you for your patience while we’re completing some urgent maintenance work at our customer store in Middleton Grange Shopping Centre in Hartlepool.

3 Nov 2025

To make sure that we can still offer face-to-face support, were opening a temporary pop-up store from tomorrow (Tuesday 4 November).

  • You can find us upstairs in the shopping centre, opposite Iceland.
  • We’ll be there Monday to Friday, 9:30am to 2:30pm.

We expect the work in our main store to take until the new year, but we’ll share an update with you as soon as we know.

In the meantime, we look forward to seeing you at the pop-up store, or you can contact us in the usual ways:

  • Call us on 0300 111 1000
  • Email customerservices@thirteengroup.co.uk
  • Message us on social media

Thank you again for your understanding.